Our client is one of the leading companies for customer service and outsourcing. For their team they are currently looking for:

Customer Support Agent (m/f/d) with German

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Responsibilities:

• Provide service via phone, chat and email;
• Handle and resolve customer complaints or issues effectively and professionally.
• Identify and escalate priority issues to the appropriate channels for resolution.
• Achieve customer satisfaction;
• Document and maintain customer records

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What the company offers:

• Competitive salary;
• Bonus system;
• Company pension scheme;
• Great office location;
• Working from Monday to Friday.
• Long-term job security through a permanent employment contract
• Coaching and training to maintain and further skills
• Pleasant and modern workplace environment

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Requirements:

• Fluency in German (C1)
• Very good communication and customer service skills;
• Possess a positive attitude and attention to detail;
• Preference for working in a people-oriented environment

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Apply NOW and join the team!