We are proud to collaborate with one of the leading outsourcing giants. They are actively seeking driven and skilled professionals to become integral members of their dynamic, multilingual team in the following position:

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Customer Care Specialist (m/f/d) with German

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Responsibilities:

• Communication with B2B clients via phone and email;
• Consult clients about the social media products andensure additional attention to specific cases;
• Keeping cases up to date, by logging information aboutevery interaction on the system;
• Resolving customer issues and concerns by providingaccurate and efficient solutions;
• Providing general guidance and assistance inproblem-solving to corporate clients and partners.

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What the company offers:

• Competitive salary;
• Nice and friendly atmosphere;
• Initial training;
• Bonuses;
• Great opportunity for professional and personaldevelopment within a fast growing company;
• A convenient office location.

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Requirements:

• Fluent level of German;
• Advanced level of English;
• Good computer literacy;
• Customer service experience will be considered as anadvantage;
• Understanding of social media tools;
• Results-driven with strong communication skills;
• Previous experience will be considered as anadvantage.

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Apply NOW and join the international team!

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